You know, running an online store isn’t just about selling products—it’s about building connections. That’s why we at Derbyzo take every message personally. Seriously, our founder still replies to emails late at night with a cup of coffee in hand. It’s those little things that make us who we are.
Got a question, suggestion, or just want to chat? We’re all ears. Honestly, some of our best product ideas came from customers like you. Here’s how you can reach us:
Prefer live chat? Look for the little bubble in the corner—our team’s there to help during business hours. Though, I’ll be honest, sometimes we sneak in replies after hours too.
Remember that time a customer suggested we stock wider shoe sizes? We listened, and now it’s one of our most popular categories. So don’t hold back—tell us what’s on your mind. Whether it’s praise (we blush!) or constructive feedback (we take notes!), we genuinely value it all.
P.S. If you’re wondering about order tracking or returns, our FAQ page might have the quick answer you need. But hey, we’re happy to help personally too!
Looking forward to hearing from you,
The Derbyzo Team
